Hi, I'm Kai Ho.

I'm an experienced and versatile product designer, UX researcher and design strategist.

3 things I want you to know about me professionally:

  • I lead with compassion
  • I don't give up easily
  • I value process and outcome equally

My 3 guiding principles are:

  • Kindness
  • Fairness
  • Happiness
Mythical beast

Stats and skills

UX Design
A
UX Research
A
Visual Design
B+
I.A.
B
A.I.
B+
Data Viz
B+
Design Thinking
A+
Problem Solving
A
Presentation
B+
Collaboration
A+
Facilitation
A
Storytelling
A
Adventures

Featured work

Funnel Report Widget on Dashboards

Launched
March 26, 2024
Opportunity

How might we help users quickly visualize conversion rates on a dashboard and enable them to compare various groups’ performances?

Solution

Create a flow for users to add new or existing funnel reports, with ‘group-by’ support, to a dashboard

Roles

UX, UI, Research, Workshop

Results
Adoption up 20%
Outperformed other report types
Dashboard SUS score up

Cision PR Reporting 2.0

Launched
June 20, 2020
Opportunity

Customers want a simple way of exporting a dashboard into a slideshow format so they can share data with their interpretations

Solution

Provide a simple and customizable reporting feature that functions a lot like PPT, with live data

Roles

UX, UI, Research

Results
CSAT scored 4 of 5
Reporting engagement rate went up
More feature requests came in

Prism System - Page Header Component

Ready to merge
October 31, 2024
Opportunity

How might we create a consistent, scalable page header component that helps users quickly understand their location, page context and available actions?

Solution

Collaborate with design team to create a scalable page header that covers 90% of use cases while reducing the need for custom variations

Roles

Lead, UI, Facilitator

Results
Got engineering buy-in
Streamlined component from 8 to 2 variants
Support responsive design cases

Hackathon Project - Pendo Bento

Honorable mention
November 13, 2024
Opportunity

How might we provide a effortless way for Pendo users to show case their hard work to their colleagues at networking events without having to use a computer?

Solution

Provide user with a Bento box like interface that auto curates data points and summary highlights based on a user's activities in Pendo; no extra effort required

Roles

Chief Hackathon Officer

Results
Won honorable mention
Inspired team to create bento grids
Never stop learning
Whenever I have some time, which isn't often as a father, I like to learn something new. Here are some of my latest certificates.