UX, UI, Research, PM
Customers wanted to provide their job applicants an easy way to request a background check on their phone
A fully compliant and quick mobile process for applicants to request their background check
When we embarked on revamping the Swifthire Mobile platform, we were up against a fast-evolving mobile landscape. The legacy apps were outdated and didn’t support mobile users (no responsiveness, no adaptive designs). The whole system needed a complete overhaul, from backend to frontend, including UX. With new competitors entering the market with mobile-optimized solutions, speed was essential. We needed to build a seamless, mobile-friendly platform for HR professionals and convince them of its value. The stakes were high: we had to show concrete numbers and research to support our product’s ability to streamline background checks for employers.
This was one of my first major projects with the company, so I had to learn the ropes quickly. I was juggling a lot: absorbing the domain knowledge, diving into the technical system, and simultaneously working on revamping the frontend. We had to be lean and agile, and I took on multiple roles. I was a generalist, market researcher, part-time product owner, and front-end developer all rolled into one. I even got the chance to demo the product at a conference, gathering valuable feedback directly from the market. It was a challenging yet incredibly exciting experience.
In just two years, the mobile platform became a key revenue driver, generating significant profit for the company. We delivered:
It was a fast-paced, high-impact project that laid the foundation for the company's mobile strategy and helped Swifthire break into the mobile-first space with solid results.
